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Account Manager
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$50,000 a year
- City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities.
- The Facility Services Manager is responsible for the business operations of an assigned client contracted service area.
- This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
- Use City Wide's CRM to perform client inspections, adding extra charges, Night Manager routing, etc
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