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Academic Supt Services Coordinator

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Ivy Tech Community CollegeSouth Bend, IN
  • This person will develop and/or use specialized data to facilitate research and planning activities that supports decision-making by administrators, faculty, and directors.
  • The Academic Support Services Coordinator will utilize Ivy Analytics to create and maintain reports for use and distribution.
  • The Academic Support Services Coordinator will assist the VCAA with college-wide Strategic Planning processes, Process Improvement initiatives, and campus progress toward the Strategic Plan. The Academic Support Services Coordinator will manage reports, insuring their integrity, timeliness, and appropriate presentation.
  • This person will analyze and communicate the results to VCAA/stakeholders to assist their understanding of insights gleaned from institutional data, primary and secondary research data.
  • The Academic Support Services Coordinator also maintains an efficient office routine; demonstrates computer literacy and competency; demonstrates competency in administrative procedures including records management; has command of English grammar, spelling, proofreading, and desktop publishing; and selects alternative methods of performing tasks and meeting priorities when such become necessary.
  • Major Responsibilities: Run reports from Ivy Analytics to extract data for analysis.
  • Preserve the integrity of College-wide and Region-wide data while reporting only the most accurate and reliable data.
  • Assist with data collection from other departments, preparation of survey and evaluation materials, and responding to ad hoc data requests.
  • Prepare environmental scans, using internal and external research and data sources, to help drive strategic decision-making, conducting on-line research to retrieve data, scan for environmental trend information, and to summarize findings.
  • Support the Cabinet by providing reports, coordinating common and consistent data research projects, analyzing patterns and trends, and facilitating awareness and training for effective and efficient regional use of data.
  • Prepare spreadsheets to organize information, create calculations, and prepare charts and graphs for presentations.
  • Provide direct data collection support and assistance to Vice Chancellors, administrators, faculty, and staff for program and unit review processes, accreditation studies, grant submissions, and community economic profiles.
  • Facilitate data analysis and use of findings of for biannually Data Assessment Reports.
  • Manage concurrent projects with a minimal amount of supervision.
  • Participates in major campus events such as, but not limited to, the commencement ceremony.
  • This is not to be construed as an exhaustive list.
  • Other duties logically associated with this position may be assigned.
  • All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
  • Minimum Qualifications: Bachelor's degree in business administration, social science, information sciences, or other relevant field.
  • Two years of experience in strategic planning, research, evaluation, or a related field.
  • Proficiency and competency in office management procedures.'
  • Ability to determine priorities, organize work load, and to follow through to completion.
  • Experience with MS Office Suite (including Word, Excel, and PowerPoint).
  • Ability to compile and organize data in order to derive meaningful insights.
  • Well-developed written and oral communication skills.
  • A customer service orientation and an ability to establish and maintain effective and productive working relationships within a diverse and multicultural environment.
  • Benefits: No waiting period to enroll in benefits.
  • Employer contribution to retirement plan, 2 year waiting period.
  • Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, fee remission, LTD, STD, Identity Guard, etc.
  • Paid time off: vacation and sick.
  • Paid holidays: 8 days plus winter break between December 25th and January 1st.
  • Free tuition for employee and dependents.
  • Professional Development opportunities.
  • Other Requirements: Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.
  • Fully supports the College's mission and strategic plan initiatives.
  • Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.
  • Work Hours: Monday-FridayHiring Range: starting at $54,000, based on experience and educationDiversity Statement: Diversity: At Ivy Tech Community College we honor and appreciate the diversity of our students, employees, and community.
  • Ivy Tech seeks to embody individuals who vary in terms of race, national/ethnic origin, gender identity, sexual orientation, age, physical and mental ability, socioeconomic status, religious preference, veteran status, and citizenship, in the service of learning.
  • Equity: Ivy Tech Community College seeks to create opportunities for historically underrepresented populations to have equal access in hiring, compensating, promoting, providing services for, educating, and overall support.
  • Belonging: The active, intentional and ongoing engagement Ivy Tech Community College has with diversity - in its college community, in its curriculum, in its offices and workplace, and in the communities it serves.
  • A sense of belonging refers to real and perceived social support on campus or in one's department, a feeling or sensation of connectedness, and the experience of mattering or feeling cared about, accepted, respected, valued by, and important to the campus community, including peers, colleagues, faculty, and staff.
  • Ivy Tech seeks to provide a sustained welcoming and protected environment for all people, regardless of their background and identity, as all belong at Ivy Tech. Special Instructions to Applicants: Attach a cover letter, resume, and 3 professional references (names, address, phone number).
  • Copies of transcripts may be required at time of interview.
  • Original hard copies of transcripts will be required at time of hire.

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