Green Dot Corporation (NYSE: GDOT) is a financial technology and registered bank holding company committed to transforming the way people and businesses manage and move money, and making financial wellbeing and empowerment more accessible for all.
This role reports to the Vice President of Green Dot Network and will work closely with them on creating and executing Green Dot's broader product roadmap.
If you want to work in an environment that will challenge you to relentlessly improve the Green Dot experience for our customers, where each day is different from the next, and your learning never truly ends, take a look at Green Dot’s opportunities.
They will work with key stakeholders, engineering teams, and vendors to continually enhance the strategy and implementation of the program to ensure proper verification of the identities of consumers who would like to open a Green Dot account.
Key responsibilities will include driving improvements in the contact center customer satisfaction scores for Green Dot with a target of being the best customer service on the planet by 2022.
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