Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Ensure that employees are at all times attentive friendly courteous and efficient in their interactions with guests management and all other employees.
Responsibilities QUALIFICATIONS: high school diploma or equivalent and/or experience in a hotel or a related field preferred.
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