Serve as a liaison to ticketing partners such as Boston Harbor Now and The New England Aquarium, assisting with set-up of special ticket promotions and producing sales reports associated with those promotions.
Assist agents both at the corporate office and at the Pier 33 Alcatraz Landing in trouble shooting if reservation can not be found in our system.
If you are ready to take on the challenge of processing payroll for 200+ employees and providing excellent customer service to our internal and external guests, then the Payroll and Revenue Manager position at Alcatraz Cruises may be the position for you!
Alcatraz Cruises is the first company where I have worked that doesn’t allow an employee that is responsible for cash to count his/her drawer and compare it to the sales reports in the system in order to determine a cash shortage immediately.
Greet guests upon arriving at any of our locations Assists guests and answers questions in regards to Alcatraz Island and other local attractions.
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