What does operations manager do in BPO?
The BPO site manager will be an individual contributor who will provide the day-to-day support for the account.
What You Will Do: The BPO Sales Director manages the opportunity from sales pursuit to close using deep sales process and offering expertise.
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Acts as the point person for all process changes for all platforms as it pertains to the BPO Vendors for A/R follow up and coding work types
THE TEAMThis role will be integral to ensuring that our business partner(s) provide world-class customer service to our clients and service providers.
Develop roadmap for future BPO strategy by using data and other research tools to identify trends, find root causes, and solidify scope
Proficient in the use of equipment related to the BPO (Business Process Outsourcing) scope of work (office, ERP systems, phone, email, etc.)
This is a great role for someone who has proven experience generating new business leads, preferably in the BPO space.
The Manager of BPO Partner Success (Manager) is responsible for growing and enabling the Net at Work channel of BPO (Business Process Outsourcing) partners.
Experience in B2B demand generation in US/UK/CA/EU/AU and other international markets for BPO, IT or Managed Services companies.
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As an IT sales specialist with Alpha BPO, you may be determined to concentrate on a particular area of technology.
You will own all facets of effectively managing the business relationship with Uber’s customer support BPO and the daily activities of the help center.
Manage the day to day relationship between Microsoft and our outsourced vendors for specified lines of business
Monitor project deadlines and keep the ECM BPO Processing center manager informed of any potential issues
This role will be the single point of contact for day-to-day management of our BPO partners as well as assisting with our long-term BPO strategy.